Train4TradeSkills News: The Curse of the “Local” Plumbing Firm

BBC’s Rogue Traders have caught out a plumbing and drainage firm, who were found that have drastically overcharged customers for unblocking drains.

The “local family-run business” were secretly filmed working on blocked drains by the Rogue Traders team, where a drainage expert critiqued them on their work.

The company claims to be “local” and will “clear your drains fast.” Yet the programme revealed that the company appears in 42 different local directories as a locally-based firm (something’s definitely wrong there) from Bristol to Watford to Southampton.

And then we come to meaning of the word “fast”. In the first test in Watford, the drainage experts unblocked the drain in 25 seconds, the company were filmed taking 2 hours and 4 minutes! The job should have cost £57, the company charged £558.27!

So where does all this overcharging come from? The programme revealed the company used expensive equipment such as jets to clear the blockage, when rods would have been a better (and much cheaper) alternative. They also try and de-scale the pipe, which the programme shows is not needed.

Rogue Traders then film the company unblocking a drain in Southampton. The job should have cost £22.50 plus VAT, they charged £239.18 – that ten times what it should have cost!

So what we have here is a company that overcharges people 10x what it should have cost, and claim to be “local”, yet are anything but.

It’s not as bad as the plumbing firm that charged a customer £14,400 to unblock a drain, which we featured on Train4TradeSkills News last month, but it’s definitely out of order.

Read the full report on the BBC Rogue Traders website HERE

What do you think about this blatant overcharging? Let us know your thoughts and comment below or on the Train4TradeSkills Facebook page.


About Train4tradeSkills

Train4TradeSkills offer the only trade training skills courses that combine three great ways to learn, through a unique blend of book based theory, practical workshops and virtual reality PC based training, to help you qualify you as a plumber, electrician or gas engineer. No other learning provider offers our unique way to study, with full tutor support, easy to follow, step by step modules. Once you complete one part of the course and return your work for marking, the next stage of the course automatically follows. It’s as easy as that. It’s fun, it’s easy to follow... and it can be fitted around your existing work and family commitments!

Posted on October 4, 2011, in construction jobs, construction news, plumbing, plumbing jobs, Plumbing News, t4ts, train4tradeskills, Wall of Shame and tagged , , , , , , , , , , , . Bookmark the permalink. 1 Comment.

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